A citation is any mention of your business's name, address, and phone number (NAP) on the internet. Citations typically appear in online directories, websites, and social media platforms. They don't always include a link to your website, but they still play a crucial role in your local SEO strategy.
Citations help search engines verify the legitimacy and accuracy of your business information. When search engines like Google see consistent citations across multiple platforms, they are more likely to trust the information and rank your business higher in local search results. Citations also make it easier for potential customers to find your business, as they appear in directory listings and local searches.
Listing your business on free online directories is one of the easiest ways to build citations. By creating and maintaining accurate listings on platforms like Google My Business, Yelp, and other directories, you can improve your business's local SEO and increase its visibility. The more consistent and widespread your citations are, the better chance your business has of appearing in top local search results.
Keeping your NAP information consistent across all directories is key to ensuring that your citations positively impact your SEO.
But are citations really, actually important?
While citations alone won’t guarantee your business top rankings, they are considered a foundational element in local SEO. Google uses various factors (including links, reviews, and content) in its ranking algorithm, but citations provide the basic building blocks by verifying that your business exists at a certain location and serves a particular area.
Supported Evidence:
- Google My Business Support Page: Google itself emphasizes the importance of having consistent business information across the web to help with visibility in local search results.
- Local SEO Studies: Various studies by SEO research groups (such as Moz's and now Whitespark's annual Local Search Ranking Factors report) consistently rank citations, particularly NAP consistency, as one of the key factors influencing local search rankings.
